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I recently stayed at your hotel and wanted to share my experience. While the stay was generally acceptable, and I truly appreciated the warm and helpful attitude of your staff, as well as the delicious and varied breakfast, I unfortunately encountered an issue that left me quite disappointed.
Mohamed
février 2025
The room and the bathroom are very big with 2 sinks , a bathtub and a shower cabin , the metro is 6 minutes away from the hotel if you go from the back side . The staff is very nice and friendly , they offer 4 water bottles , coffee , tea , sugar , powder milk . You can go by feet to Mall of the Emirates . Around the hotel are supermarkets , restaurants and shops . Burj Al Arab is close but you need to go by car . For the price I paid , it was a very nice experience and I recommend this hotel . I don’t know why is rated so low , I didn’t find any big issues , but rather a positive experience.
Alexandra
juillet 2025
The staff were super polite and friendly. The kitchen staff and the head chef was amazing. The cleaning team were quite good. Overall you could see the presence of the staff almost at any time of the day/night so you knew someone would assist you if needed. I would like to specifically thanks the staff at the reception for the dates I stayed and the chef.
Samiam
juin 2025
What we like the most is the location, the hotel place is accessible to everything like the mall, grocery store, pharmacy, restaurant, etc....We also how the staff approach us during check-in, specially Ms. Lucy. She is very friendly and enthusiastic. We have a comfortable stay. Its worth in terms of the value.
Adora
décembre 2022
From the moment I arrived, my experience at this hotel exceeded expectations. The check-in process was smooth and welcoming — the receptionist was incredibly kind and even upgraded my room from a deluxe to a junior suite, which was a wonderful surprise. One of the standout moments was the security lady who went out of her way to assist me all the way from the gate to the elevator and even opened the elevator door for me — that level of care really impressed me. The room itself was immaculate, spacious, and featured a balcony that perfectly suited my smoking preference. The air conditioning worked perfectly, keeping the room cool and comfortable. Room service was spot on — the food was delicious and arrived on time. What really surprised me is the hotel's low rating of 7.7. It deserves at least a 9.2. I’ve stayed in far less impressive hotels in Dubai with ratings over 8.4 — this one clearly outperforms them. I absolutely loved my time here and would gladly return. Highly recommended!
Nate
juillet 2025
Cleanliness
Dileep
octobre 2024
Everything was superb,,very friendly reception staff ♥️,from check in till check out time everything was smooth . Daily Housekeeping with proper cleaning , facilities and the location are the best , 5-7 min to metro,7 min to mall and many groceries and cafeterias around with affordable prices .Very Spacious room, Highly recommended for family with kids too.There are few bars in GF but there is no noise and it didn't bothered us .Tried 3 of them and I would say that Monkey bar was having the best cocktails, music and food too.Nice Shisha on the roof top, I recommend during sunrise or late evening in order to see the beautiful view of Burj Al Arab .The swimming pool area was very clean and very well maintained ,kids enjoyed . Will stay again. Thank you 💕
Erika
avril 2024
I likeed the location most of all. Very close to he metro and has all supermarkets are close by
Nancy
novembre 2023
I stayed for almost one month and found the hotel kinda quiet. The team were friendly, and it’s worth mentioning Raj Kumar’s thorough house keeping with high quality, From the bell team, Mohamed Shahadat was nice, and In the reception, I can remember Fatima who was really professional and her fast action to solve any problem I faced. April was such nice receptionist as well.
Waleed
septembre 2024
Lady at checkout went out of the way to accommodate us to a bigger room. The room was exceptionally big, clean and the bed extremely comfortable. Hotel is located conveniently close to MOE and metro. Free parking is available. The hotel despite being an older building is very well kept and clean. Nice pool on the rooftop with city views.
Usman
février 2023
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